Call Center Disclosure

Last Updated: March 13, 2026

At MoonavDeals, we are committed to providing clear and transparent communication to our customers. This Call Center Disclosure explains how we handle phone communications, customer support calls, and related services.

1. Company Information
MoonavDeals is owned and operated by AllRoundFix, a business operating in the United States.

Business Address:
670 River St
Boston, MA 02136
USA

2. Purpose of Our Call Center
Our call center is designed to assist customers with:

• Product inquiries and information
• Order status and delivery updates
• Technical support and troubleshooting
• Refund or replacement requests
• General customer support

Calls to our customer service may be recorded for training, quality assurance, and dispute resolution purposes.

3. Call Recording and Privacy
To ensure quality service and protect both parties:

• Calls may be recorded for training and verification purposes.
• Any personal information shared during the call will be handled according to our Privacy Policy.
• Call recordings are stored securely and are not shared with unauthorized third parties.

By contacting our call center, you consent to the recording of your call for these purposes.

4. Customer Responsibility
Customers are expected to provide accurate and complete information during calls to facilitate proper assistance. Providing false or misleading information may delay service or resolution.

5. Hours of Operation
Our call center operates during the hours specified on our website. We strive to respond to all inquiries promptly.

For support outside business hours, you may reach out via email at support@moonavdeals.com, and our team will respond as soon as possible.

6. Limitation of Liability
MoonavDeals and its owner, AllRoundFix, will not be liable for:

• Misunderstandings or miscommunications during calls
• Delays caused by network, technical, or third-party issues
• Decisions made based on information provided over the phone that is incomplete or inaccurate

7. Policy Updates
MoonavDeals may update this Call Center Disclosure periodically. Any changes will be posted on this page with the revised date.

8. Contact Information
For questions regarding this Call Center Disclosure or to report any issues with our support services, please contact us:

MoonavDeals
Owned and Operated by AllRoundFix
670 River St
Boston, MA 02136
USA

Email: support@moonavdeals.com

This disclosure ensures that our customers are aware of how call center interactions are handled and how their personal information is protected.